Returns & Exchanges
At Eko Health, we are committed to sustainable fashion and want you to love your purchase. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original eco-friendly packaging, ensuring all tags are still attached and the garment is in its original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.