Frequently Asked Questions
Everything you need to know about shopping with Eko Health.
What materials are used in your apparel?
At Eko Health, we prioritize sustainability and comfort. Our collections are crafted from certified organic cotton, recycled polyester, and eco-friendly dyes to ensure a premium feel that is gentle on both your skin and the planet.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed sizing chart with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your manufacturing processes ethical?
Yes, we partner exclusively with Fair Trade Certified factories that ensure safe working conditions, fair wages, and zero tolerance for forced or child labor.
Can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.